Customer Relationship Management Systems
The biggest advantage of a CRM system is that it is installed on a web server and is available from anywhere for you, your employees, your outsource workers and your clients.
Main functions of a CRM System are:
Customer management
Proposal and invoice management
Project management
A lot of other functions
Some CRM systems also have various plugins like a Live Chat, Support and Ticket Module, calendar management, financial management, payment module, etc.
eCommerce with CRM
Some CRM systems are equipped with a warehouse management system and can be connected to an e-Commerce e.g. Online Shop. If you want to use a CRM system for your company, choose one with the mst flexible extansion capability possible.
Wir empfehlen unseren Kunden „Perfex CRM“ – eines der besten CRM Systeme auf dem Markt.
Nach Kundenanfragen installieren und hosten wir aber auch andere CRM Systeme, wie z.B. Salesforce, RISE, Worksuite, Bitrix24.
Warum CRM Hosting und nicht SaaS Lösungen?
Die Funktionalität einer SaaS Lösung ist immer beschränkt, es ist nicht möglich Plugins zu implementieren. Es sind nur die vom Anbieter vorbereitete Werkzeuge verfügbar. Die Anpassungsmöglichkeiten sind sehr bescheiden und entsprechen in vielen Fällen nicht den Kundenvorstellungen. Die neu auf dem Markt kommende Features werden bei CRM Systemen sofort mit Plugins integriert, dagegen bei SaaS Lösungen wartet man auf die Implementierung mehrere Monate oder sogar jahrelang. Die Sicherheit bzw. Datenschutz sind bei den Saas Lösungen so gut wie nicht vorhanden.
Our recommendation
Thus we recommend our clients to install and operate CRM systems on their own private vServer to enjoy full autonomy.
CRM Hosting
Customer Relationship Management Software or CRM should be hosted on the own server. Other than with online services you have the full control over the configuration of your system and are not limited by premium accounts as well as have the full control over the data protection.
Tested and ready for installation
We have checked various CRM systems and offer our clients four selected CRM systems for installation. These systems are functionally very extensive and immediately ready to use after installation on your own virtual server. For example, Perfex CRM can be used as warehouse management, team management, customer management and accounting for WordPress (Woocommerce).
If you order vServer and CRM, we set up the server and CRM free of charge.
We are happy to advise you
Ask us a question